Privacy policy

Clients of the Company are individuals to whom we provide services within the scope of our registered activities (“Client” or “Clients”).

As a Company, we keep confidential any Client-related information that is not publicly available.

During the provision of services to a Client, the Company may become aware of or generate confidential information. The Company will not, without the Client’s explicit consent, share this information with third parties, except with team members involved in providing services to the Client who need to know such information to perform their tasks. Additionally, we will take the necessary precautions to maintain the confidentiality of this information.

In fulfilling its obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act (including conducting risk assessments and performing customer due diligence measures), the Company collects personal data of individuals with whom it establishes a business relationship or conducts a transaction. For natural persons, this data includes name and surname, a copy of their ID, residence, date of birth, identification number, and nationality. For legal entities, it includes the company name, registered office, identification number, legal form, as well as the name, surname, identification number, address, email, and phone number of the representative. Additionally, the Company collects information on the purpose and nature of the business relationship, the Client’s activities, the source of funds involved in the business relationship, and the date the business relationship was established.

PURPOSES, LEGAL BASIS FOR PROCESSING, AND POSSIBLE CONSEQUENCES OF NOT PROVIDING PERSONAL DATA

When you provide your Personal Data, we will limit processing to the purposes for which the data were collected, in accordance with the terms of these Rules. Processing of your Personal Data may include:

1. taking steps at your request prior to providing a service or concluding a contract (e.g., responding to questions and comments, fulfilling your requests, sending offers, communicating, processing job applications);
2. performing contractual services or agreements to which you are a contracting party;
3. compliance with legal obligations applicable to the Company (e.g., disclosures required by law or other regulations);
4. conducting data analytics or delivering communications via electronic tools (email, social media), whether automated or not, based on legitimate interest or provided consent.

Providing Personal Data for the above purposes is voluntary. Please note that refusal to provide data may prevent the Company from concluding a contract with you, responding to your requests, providing services, receiving and processing your application, or complying with legal obligations. In case of non-provision of Personal Data or objections to processing on applicable grounds, the Company may be unable to communicate with you in certain situations, although we may still contact you for administrative purposes, such as confirming your application or handling your further requests.

If you have given consent for a specific purpose, you may withdraw it at any time, in which case the Company will cease processing your Personal Data for that purpose.

RECIPIENTS OF PERSONAL DATA

Your Personal Data may be disclosed, in connection with the purposes described above, to:

• entities required for sending mail and email, removing duplicate information from recipient lists, analyzing data, providing support, and delivering customer service, who typically process Personal Data on behalf of the Company as processors, such as cloud service providers;
• entities maintaining our IT systems;
• entities providing accounting services, subject to confidentiality obligations;
• individuals authorized by the Company to process Personal Data, subject to legal confidentiality obligations (Company employees);
  company collaborators, bound by contractual confidentiality obligations;
• relevant authorities and public bodies when required by applicable law or in good faith (e.g., to comply with legal provisions or during legal proceedings, to protect Company rights or property, or in urgent situations, to protect the personal safety of Clients or the public);
• business partners for their purposes only in accordance with the relevant legal basis.

RETENTION PERIOD OF PERSONAL DATA

The Company will process your Personal Data only for as long as necessary to achieve the purposes of processing, or, in the case of data processed on the basis of consent, until you exercise your right to object or withdraw consent.

In addition, the Company will retain your Personal Data for the period required or permitted by applicable law (e.g., documents supporting entries in the accounting records are kept for at least 11 years according to the Accounting Act, and for 5 or 10 years in accordance with the Anti-Money Laundering and Counter-Terrorism Financing Act).

YOUR RIGHTS

The Company informs you that, to the extent permitted by applicable law, you have the right to request access to, correction of, or deletion of your Personal Data, restriction of processing, object to processing activities, and file a complaint with the competent supervisory authority (in Croatia, the Personal Data Protection Agency). Additionally, you have the right to know the recipients or categories of recipients to whom your Personal Data have been or will be disclosed, including recipients in third countries.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites that are not owned, managed, or maintained by the Company. When you leave our site, you should review the terms and privacy policies of any website you visit. We do not control, endorse, or take responsibility for these websites or their content, products, services, or privacy policies.

DATA SECURITY MEASURES

The security of your Personal Data is extremely important to us. Therefore, we have implemented appropriate physical, electronic, and managerial procedures as well as technical and organizational measures to protect the data we collect. Due to the open nature of the internet, we cannot guarantee that communications between you and us or information stored on our website or servers will be completely secure from unauthorized third-party access.

APPLICABLE LAW / JURISDICTION

All matters relating to our website and these Rules are governed by Croatian law. You agree that any proceedings concerning this website and these Rules shall fall under the exclusive and local jurisdiction of the courts of the Republic of Croatia. 

CHANGES AND UPDATES TO OUR RULES

The Company reserves the right to modify or update these Rules at any time without prior notice. Please check periodically for any changes or updates to our Rules, which will be published here and will indicate the updated effective date on the first page of the Rules.

CONTACT INFORMATION

If you have any questions or comments regarding these Rules, you may contact us via our online form available on this website or via email at: info@myachtbroker.hr